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CASE STUDY | September 13, 2022

Authored by RSM US LLP

Outsourcing non-core functions gives businesses the ability to focus on customer service and business growth.

Find out how these five companies are benefiting from using RSM’s outsourcing services.

Confronting the challenges

Middle market businesses face a range of challenges when trying to fill the gaps in people, experience, and skills of their workforce. Increasingly, they’re turning to outsourcing and managed services to leverage the talent these firms offer.

In fact, a recent RSM survey, "What's driving the talent gap" found that 59% of the middle market business leaders use outsourcing and/or managed services to address their talent gaps.


RSM has compiled a portfolio of five middle market businesses that each used outsourcing to build the teams they need to focus on their core business, scale rapidly and fill the need for specialized skills.

Learn how each of these businesses makes outsourcing work.

Featured client success stories

Amring Pharmaceuticals uses outsourcing to manage growth and increasing business complexity.

"With RSM, we feel like we are a valued client, and they’re very responsive to our needs. We’re comfortable reaching out to them, and we trust that we can always lean on them."

Tatyana Kosheleva, Chief Financial Officer, Amring Pharmaceuticals

Catholic Funeral & Cemetery Services found outsourcing helps it compete against for-profit businesses.

"As I look to the future with RSM … that future for us is taking the outsourcing model and deploying it 100% through the entire organization. This is our platform. This is our key partner."

Robert Seelig, CEO, Catholic Funeral & Cemetery Services

Raba Kistner takes advantage of the expertise of RSM professionals to complement its small internal team.

"There’s just a level of confidence we have in RSM to figure out how to fix problems or come up with an alternative in a timely manner, where before it might have taken us months to achieve."

Scott Ripper, Network manager, Raba Kistner Inc.

The Shadowserver Foundation brings in expertise as needed.

"Most companies should probably consider outsourcing earlier than we did. I wish I had brought RSM in five or six years ago, but we were not mature enough in our organizational stance to consider that. It took a catastrophic failure to understand that we needed to change the model, but now we are certainly back on the right track."

Richard Perlotto, Director, Shadowserver

Sampled focuses on its core business and outsources everything else.

"We work across the board with RSM, everything from our financial accounting outsourcing to tax, due diligence, as well as technical accounting, so we really do tap all of RSM's resources."

Amit Bhalla, Chief Financial Officer, Sampled

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This article was written by RSM US LLP and originally appeared on Sep 13, 2022.
2022 RSM US LLP. All rights reserved.

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