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Streamline Your Billing Process: Tips for Dispute Resolution
ARTICLE | November 26, 2024
Authored by Vasquez + Company
Customer billing disputes are common but can quickly become a drain on time and resources. The article, "Resolve Customer Billing Disputes Promptly," offers key principles to help businesses handle these disputes efficiently. It provides strategies for categorizing customers, setting clear deadlines, and improving overall collections processes.
Key Points:
- Categorization: Identifying customers based on their ability and willingness to pay.
- Dispute Resolution: The importance of resolving disputes within 48 hours to avoid escalation.
- Process Improvement: How assessing payment and cash flow data can improve collections processes.
By following these steps, businesses can improve cash flow, retain customers, and reduce the likelihood of prolonged billing disputes.
For more information, read the full article here.
Our firm provides the information for general guidance only, and does not constitute the provision of legal advice, tax advice, accounting services, investment advice, or professional consulting of any kind. The information provided herein should not be used as a substitute for consultation with professional tax, accounting, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation. This article is not intended to be used, and cannot be used by any taxpayer, for the purpose of avoiding accuracy-related penalties that may be imposed on the taxpayer. The information is provided “as is,” with no assurance or guarantee of completeness, accuracy, or timeliness of the information, and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
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Vasquez + Company LLP has over 50 years of experience in performing audit, tax, accounting, and consulting services for all types of nonprofit organizations, governmental entities, and private companies. We are the largest minority-controlled accounting firm in the United States and the only one to have global operations and certified as MBE with the Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission.
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